The process was very easy for me. Dr. Wise gave me a lot of information that I did not get from other doctors. He gave me a lot of details about the rhinoplasty procedure which made me feel very comfortable. The staff was very friendly and helped me throughout the healing process. I am very very happy with my new nose. Before I had it done, I was scared it was going to look too small, but now it very natural and I love the results.